File: //proc/self/cwd/guiaweb/htdocs/core/boxes/box_last_modified_ticket.php
<?php
/* Module descriptor for ticket system
* Copyright (C) 2013-2016 Jean-François FERRY <hello@librethic.io>
* 2016 Christophe Battarel <christophe@altairis.fr>
* Copyright (C) 2019-2021 Frédéric France <frederic.france@netlogic.fr>
* Copyright (C) 2024 MDW <mdeweerd@users.noreply.github.com>
*
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*/
/**
* \file core/boxes/box_last_modified_ticket.php
* \ingroup ticket
* \brief This box shows latest modified tickets
*/
require_once DOL_DOCUMENT_ROOT."/core/boxes/modules_boxes.php";
/**
* Class to manage the box to show last modified tickets
*/
class box_last_modified_ticket extends ModeleBoxes
{
public $boxcode = "box_last_modified_ticket";
public $boximg = "ticket";
/**
* @var string
*/
public $boxlabel;
public $depends = array("ticket");
/**
* Constructor
* @param DoliDB $db Database handler
* @param string $param More parameters
*/
public function __construct($db, $param = '')
{
global $langs;
$langs->load("boxes");
$this->db = $db;
$this->boxlabel = $langs->transnoentitiesnoconv("BoxLastModifiedTicket");
}
/**
* Load data into info_box_contents array to show array later.
*
* @param int $max Maximum number of records to load
* @return void
*/
public function loadBox($max = 5)
{
global $user, $langs;
$this->max = $max;
require_once DOL_DOCUMENT_ROOT."/ticket/class/ticket.class.php";
$text = $langs->trans("BoxLastModifiedTicketDescription", $max);
$this->info_box_head = array(
'text' => $text.'<a class="paddingleft" href="'.DOL_URL_ROOT.'/ticket/list.php?sortfield=t.tms&sortorder=DESC"><span class="badge">...</span></a>',
'limit' => dol_strlen($text)
);
$this->info_box_contents[0][0] = array(
'td' => 'class="left"',
'text' => $langs->trans("BoxLastModifiedTicketContent"),
);
if ($user->hasRight('ticket', 'read')) {
$sql = "SELECT t.rowid as id, t.ref, t.track_id, t.fk_soc, t.fk_user_create, t.fk_user_assign, t.subject, t.message, t.fk_statut as status, t.type_code, t.category_code, t.severity_code, t.datec, t.tms as datem, t.date_read, t.date_close, t.origin_email ";
$sql .= ", type.label as type_label, category.label as category_label, severity.label as severity_label";
$sql .= ", s.nom as company_name, s.email as socemail, s.client, s.fournisseur";
$sql .= " FROM ".MAIN_DB_PREFIX."ticket as t";
$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."c_ticket_type as type ON type.code=t.type_code";
$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."c_ticket_category as category ON category.code=t.category_code";
$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."c_ticket_severity as severity ON severity.code=t.severity_code";
$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."societe as s ON s.rowid=t.fk_soc";
$sql .= " WHERE t.entity IN (".getEntity('ticket').')';
// $sql.= " AND e.rowid = er.fk_event";
//if (empty($user->rights->societe->client->voir) && !$user->socid) $sql.= " WHERE s.rowid = sc.fk_soc AND sc.fk_user = " .((int) $user->id);
if ($user->socid) {
$sql .= " AND t.fk_soc = ".((int) $user->socid);
}
$sql .= " ORDER BY t.tms DESC, t.rowid DESC";
$sql .= $this->db->plimit($max, 0);
$resql = $this->db->query($sql);
if ($resql) {
$num = $this->db->num_rows($resql);
$i = 0;
while ($i < $num) {
$objp = $this->db->fetch_object($resql);
$datec = $this->db->jdate($objp->datec);
$datem = $this->db->jdate($objp->datem);
$ticket = new Ticket($this->db);
$ticket->id = $objp->id;
$ticket->track_id = $objp->track_id;
$ticket->ref = $objp->ref;
$ticket->subject = $objp->subject;
$ticket->date_creation = $datec;
$ticket->date_modification = $datem;
//$ticket->fk_statut = $objp->status;
//$ticket->fk_statut = $objp->status;
$ticket->status = $objp->status;
$ticket->statut = $objp->status;
if ($objp->fk_soc > 0) {
$thirdparty = new Societe($this->db);
$thirdparty->id = $objp->fk_soc;
$thirdparty->email = $objp->socemail;
$thirdparty->client = $objp->client;
$thirdparty->fournisseur = $objp->fournisseur;
$thirdparty->name = $objp->company_name;
$link = $thirdparty->getNomUrl(1);
} else {
$link = dol_print_email($objp->origin_email);
}
$r = 0;
// Ticket
$this->info_box_contents[$i][0] = array(
'td' => 'class="nowraponall"',
'text' => $ticket->getNomUrl(1),
'asis' => 1,
);
$r++;
// Subject
$this->info_box_contents[$i][$r] = array(
'td' => 'class="nowrap tdoverflowmax150"',
'text' => $objp->subject, // Some event have no ref
'url' => DOL_URL_ROOT."/ticket/card.php?track_id=".$objp->track_id,
);
$r++;
// Customer
$this->info_box_contents[$i][$r] = array(
'td' => 'class="tdoverflowmax150"',
'text' => $link,
'asis' => 1,
);
$r++;
// Date creation
$this->info_box_contents[$i][$r] = array(
'td' => 'class="center nowraponall" title="'.dol_escape_htmltag($langs->trans("DateModification").': '.dol_print_date($datem, 'dayhour', 'tzuserrel')).'"',
'text' => dol_print_date($datem, 'dayhour', 'tzuserrel')
);
$r++;
// Statut
$this->info_box_contents[$i][$r] = array(
'td' => 'class="right nowraponall"',
'text' => $ticket->getLibStatut(3)
);
$r++;
$i++;
}
if ($num == 0) {
$this->info_box_contents[$i][0] = array(
'td' => '',
'text' => '<span class="opacitymedium">'.$langs->trans("BoxLastModifiedTicketNoRecordedTickets").'</span>'
);
}
} else {
dol_print_error($this->db);
}
} else {
$this->info_box_contents[0][0] = array(
'td' => '',
'text' => '<span class="opacitymedium">'.$langs->trans("ReadPermissionNotAllowed").'</span>',
);
}
}
/**
* Method to show box. Called when the box needs to be displayed.
*
* @param ?array<array{text?:string,sublink?:string,subtext?:string,subpicto?:?string,picto?:string,nbcol?:int,limit?:int,subclass?:string,graph?:int<0,1>,target?:string}> $head Array with properties of box title
* @param ?array<array{tr?:string,td?:string,target?:string,text?:string,text2?:string,textnoformat?:string,tooltip?:string,logo?:string,url?:string,maxlength?:int,asis?:int<0,1>}> $contents Array with properties of box lines
* @param int<0,1> $nooutput No print, only return string
* @return string
*/
public function showBox($head = null, $contents = null, $nooutput = 0)
{
return parent::showBox($this->info_box_head, $this->info_box_contents, $nooutput);
}
}