File: //proc/self/cwd/guiaweb/htdocs/core/class/html.formticket.class.php
<?php
/* Copyright (C) 2013-2015 Jean-François FERRY <hello@librethic.io>
* Copyright (C) 2016 Christophe Battarel <christophe@altairis.fr>
* Copyright (C) 2019-2024 Frédéric France <frederic.france@free.fr>
* Copyright (C) 2021 Juanjo Menent <jmenent@2byte.es>
* Copyright (C) 2021 Alexandre Spangaro <aspangaro@open-dsi.fr>
* Copyright (C) 2023-2025 Charlene Benke <charlene.r@patas-monkey.com>
* Copyright (C) 2024 MDW <mdeweerd@users.noreply.github.com>
* Copyright (C) 2024 Irvine FLEITH <irvine.fleith@atm-consulting.fr>
*
* This program is free software; you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation; either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*/
/**
* \file htdocs/core/class/html.formticket.class.php
* \ingroup ticket
* \brief File of class to generate the form for creating a new ticket.
*/
require_once DOL_DOCUMENT_ROOT . '/core/class/html.form.class.php';
require_once DOL_DOCUMENT_ROOT . '/core/class/html.formmail.class.php';
require_once DOL_DOCUMENT_ROOT . '/core/class/html.formprojet.class.php';
if (!class_exists('FormCompany')) {
include DOL_DOCUMENT_ROOT.'/core/class/html.formcompany.class.php';
}
/**
* Class to generate the form for creating a new ticket.
* Usage: $formticket = new FormTicket($db)
* $formticket->proprietes = 1 or string or array of values
* $formticket->show_form() shows the form
*
* @package Ticket
*/
class FormTicket
{
/**
* @var DoliDB Database handler.
*/
public $db;
/**
* @var string A hash value of the ticket. Duplicate of ref but for public purposes.
*/
public $track_id;
/**
* @var string Email $trackid. Used also for the $keytoavoidconflict to name session vars to upload files.
*/
public $trackid;
/**
* @var int ID
*/
public $fk_user_create;
/**
* @var string
*/
public $message;
/**
* @var string
*/
public $topic_title;
/**
* @var string
*/
public $action;
/**
* @var int<0,1>
*/
public $withtopic;
/**
* @var int<0,1>
*/
public $withemail;
/**
* @var int<0,1> $withsubstit Show substitution array
*/
public $withsubstit;
/**
* @var int<0,2>
*/
public $withfile;
/**
* @var int<0,1>
*/
public $withfilereadonly;
/**
* @var string
*/
public $backtopage;
/**
* @var int<0,1>
*/
public $ispublic; // to show information or not into public form
/**
* @var int<0,1>
*/
public $withtitletopic;
/**
* @var int<0,1>
*/
public $withtopicreadonly;
/**
* @var int<0,1>
*/
public $withreadid;
/**
* @var int<0,1>
*/
public $withcompany; // to show company drop-down list
/**
* @var int<0,1>
*/
public $withfromsocid;
/**
* @var int<0,1>
*/
public $withfromcontactid;
/**
* @var int<0,1>
*/
public $withnotifytiersatcreate;
/**
* @var int<0,1>
*/
public $withusercreate; // to show name of creating user in form
/**
* @var int<0,1>
*/
public $withcreatereadonly;
/**
* @var int<0,1> withextrafields
*/
public $withextrafields;
/**
* @var int<0,1>
*/
public $withref; // to show ref field
/**
* @var int<0,1>
*/
public $withcancel;
/**
* @var string
*/
public $type_code;
/**
* @var string
*/
public $category_code;
/**
* @var string
*/
public $severity_code;
/**
*
* @var array<string,string> $substit Substitutions
*/
public $substit = array();
/**
* @var array<string,mixed|array>
*/
public $param = array();
/**
* @var string Error code (or message)
*/
public $error;
/**
* @var string[]
*/
public $errors = array();
/**
* Constructor
*
* @param DoliDB $db Database handler
*/
public function __construct($db)
{
global $conf;
$this->db = $db;
$this->action = 'add';
$this->withcompany = (int) (!getDolGlobalInt("TICKETS_NO_COMPANY_ON_FORM") && isModEnabled("societe"));
$this->withfromsocid = 0;
$this->withfromcontactid = 0;
$this->withreadid = 0;
//$this->withtitletopic='';
$this->withnotifytiersatcreate = 0;
$this->withusercreate = 1;
$this->withcreatereadonly = 1;
$this->withemail = 0;
$this->withref = 0;
$this->withextrafields = 0; // to show extrafields or not
//$this->withtopicreadonly=0;
}
/**
*
* Check required fields
*
* @param array<string, array<string, string>> $fields Array of fields to check
* @param int $errors Reference of errors variable
* @return void
*/
public static function checkRequiredFields(array $fields, int &$errors)
{
global $langs;
foreach ($fields as $field => $type) {
if (!GETPOST($field, $type['check'])) {
$errors++;
setEventMessages($langs->trans("ErrorFieldRequired", $langs->transnoentities($type['langs'])), null, 'errors');
}
}
}
/**
* Show the form to input ticket
*
* @param int $withdolfichehead With dol_get_fiche_head() and dol_get_fiche_end()
* @param 'create'|'edit' $mode Mode ('create' or 'edit')
* @param int<0,1> $public 1=If we show the form for the public interface
* @param ?Contact $with_contact [=NULL] Contact to link to this ticket if it exists
* @param string $action [=''] Action in card
* @param ?Ticket $object [=NULL] Ticket object
* @return void
*/
public function showForm($withdolfichehead = 0, $mode = 'edit', $public = 0, $with_contact = null, $action = '', $object = null)
{
global $conf, $langs, $user, $hookmanager;
// Load translation files required by the page
$langs->loadLangs(array('other', 'mails', 'ticket'));
if ($mode == 'create') {
$ref = GETPOSTISSET("ref") ? GETPOST("ref", 'alpha') : '';
$type_code = GETPOSTISSET('type_code') ? GETPOST('type_code', 'alpha') : '';
$category_code = GETPOSTISSET('category_code') ? GETPOST('category_code', 'alpha') : '';
$severity_code = GETPOSTISSET('severity_code') ? GETPOST('severity_code', 'alpha') : '';
$subject = GETPOSTISSET('subject') ? GETPOST('subject', 'alpha') : '';
$email = GETPOSTISSET('email') ? GETPOST('email', 'alpha') : '';
$msg = GETPOSTISSET('message') ? GETPOST('message', 'restricthtml') : '';
$projectid = GETPOSTISSET('projectid') ? GETPOST('projectid', 'int') : '';
$user_assign = GETPOSTISSET('fk_user_assign') ? GETPOSTINT('fk_user_assign') : $this->fk_user_create;
} else {
$ref = GETPOSTISSET("ref") ? GETPOST("ref", 'alpha') : $object->ref;
$type_code = GETPOSTISSET('type_code') ? GETPOST('type_code', 'alpha') : $object->type_code;
$category_code = GETPOSTISSET('category_code') ? GETPOST('category_code', 'alpha') : $object->category_code;
$severity_code = GETPOSTISSET('severity_code') ? GETPOST('severity_code', 'alpha') : $object->severity_code;
$subject = GETPOSTISSET('subject') ? GETPOST('subject', 'alpha') : $object->subject;
$email = GETPOSTISSET('email') ? GETPOST('email', 'alpha') : $object->email_from;
$msg = GETPOSTISSET('message') ? GETPOST('message', 'restricthtml') : $object->message;
$projectid = GETPOSTISSET('projectid') ? GETPOST('projectid', 'int') : $object->fk_project;
$user_assign = GETPOSTISSET('fk_user_assign') ? GETPOSTINT('fk_user_assign') : $object->fk_user_assign;
}
$form = new Form($this->db);
$formcompany = new FormCompany($this->db);
$ticketstatic = new Ticket($this->db);
$soc = new Societe($this->db);
if (!empty($this->withfromsocid) && $this->withfromsocid > 0) {
$soc->fetch($this->withfromsocid);
}
$ticketstat = new Ticket($this->db);
$extrafields = new ExtraFields($this->db);
$extrafields->fetch_name_optionals_label($ticketstat->table_element);
print "\n<!-- Begin form TICKET -->\n";
if ($withdolfichehead) {
print dol_get_fiche_head([], 'card', '', 0, '');
}
print '<form method="POST" '.($withdolfichehead ? '' : 'style="margin-bottom: 30px;" ').'name="ticket" id="form_create_ticket" enctype="multipart/form-data" action="'.(!empty($this->param["returnurl"]) ? $this->param["returnurl"] : $_SERVER['PHP_SELF']).'">';
print '<input type="hidden" name="token" value="'.newToken().'">';
print '<input type="hidden" name="action" value="'.$this->action.'">';
if (!empty($object->id)) {
print '<input type="hidden" name="id" value="'. $object->id .'">';
}
print '<input type="hidden" name="trackid" value="'.$this->trackid.'">';
foreach ($this->param as $key => $value) {
print '<input type="hidden" name="'.$key.'" value="'.$value.'">';
}
print '<input type="hidden" name="fk_user_create" value="'.$this->fk_user_create.'">';
print '<table class="border centpercent">';
// Ref
if ($this->withref) {
$defaultref = $ticketstat->getDefaultRef();
if ($mode == 'edit') {
$defaultref = $object->ref;
}
print '<tr><td class="titlefieldcreate"><span class="fieldrequired">'.$langs->trans("Ref").'</span></td><td>';
print '<input type="text" name="ref" value="'.dol_escape_htmltag($defaultref).'">';
print '</td></tr>';
}
// Title
if ($this->withemail) {
print '<tr><td class="titlefield"><label for="email"><span class="fieldrequired">'.$langs->trans("Email").'</span></label></td><td>';
print '<input class="text minwidth200" id="email" name="email" value="'.$email.'" autofocus>'; // Do not use "required", it breaks button cancel
print '</td></tr>';
if ($with_contact) {
// contact search and result
$html_contact_search = '';
$html_contact_search .= '<tr id="contact_search_line">';
$html_contact_search .= '<td class="titlefield">';
$html_contact_search .= '<label for="contact"><span class="fieldrequired">' . $langs->trans('Contact') . '</span></label>';
$html_contact_search .= '<input type="hidden" id="contact_id" name="contact_id" value="" />';
$html_contact_search .= '</td>';
$html_contact_search .= '<td id="contact_search_result"></td>';
$html_contact_search .= '</tr>';
print $html_contact_search;
// contact lastname
$html_contact_lastname = '';
$html_contact_lastname .= '<tr id="contact_lastname_line" class="contact_field"><td class="titlefield"><label for="contact_lastname"><span class="fieldrequired">' . $langs->trans('Lastname') . '</span></label></td><td>';
$html_contact_lastname .= '<input type="text" id="contact_lastname" name="contact_lastname" value="' . dol_escape_htmltag(GETPOSTISSET('contact_lastname') ? GETPOST('contact_lastname', 'alphanohtml') : '') . '" />';
$html_contact_lastname .= '</td></tr>';
print $html_contact_lastname;
// contact firstname
$html_contact_firstname = '';
$html_contact_firstname .= '<tr id="contact_firstname_line" class="contact_field"><td class="titlefield"><label for="contact_firstname"><span class="fieldrequired">' . $langs->trans('Firstname') . '</span></label></td><td>';
$html_contact_firstname .= '<input type="text" id="contact_firstname" name="contact_firstname" value="' . dol_escape_htmltag(GETPOSTISSET('contact_firstname') ? GETPOST('contact_firstname', 'alphanohtml') : '') . '" />';
$html_contact_firstname .= '</td></tr>';
print $html_contact_firstname;
// company name
$html_company_name = '';
$html_company_name .= '<tr id="contact_company_name_line" class="contact_field"><td><label for="company_name"><span>' . $langs->trans('Company') . '</span></label></td><td>';
$html_company_name .= '<input type="text" id="company_name" name="company_name" value="' . dol_escape_htmltag(GETPOSTISSET('company_name') ? GETPOST('company_name', 'alphanohtml') : '') . '" />';
$html_company_name .= '</td></tr>';
print $html_company_name;
// contact phone
$html_contact_phone = '';
$html_contact_phone .= '<tr id="contact_phone_line" class="contact_field"><td><label for="contact_phone"><span>' . $langs->trans('Phone') . '</span></label></td><td>';
$html_contact_phone .= '<input type="text" id="contact_phone" name="contact_phone" value="' . dol_escape_htmltag(GETPOSTISSET('contact_phone') ? GETPOST('contact_phone', 'alphanohtml') : '') . '" />';
$html_contact_phone .= '</td></tr>';
print $html_contact_phone;
// search contact form email
$langs->load('errors');
print '<script nonce="'.getNonce().'" type="text/javascript">
jQuery(document).ready(function() {
var contact = jQuery.parseJSON("'.dol_escape_js(json_encode($with_contact), 2).'");
jQuery("#contact_search_line").hide();
if (contact) {
if (contact.id > 0) {
jQuery("#contact_search_line").show();
jQuery("#contact_id").val(contact.id);
jQuery("#contact_search_result").html(contact.firstname+" "+contact.lastname);
jQuery(".contact_field").hide();
} else {
jQuery(".contact_field").show();
}
}
jQuery("#email").change(function() {
jQuery("#contact_search_line").show();
jQuery("#contact_search_result").html("'.dol_escape_js($langs->trans('Select2SearchInProgress')).'");
jQuery("#contact_id").val("");
jQuery("#contact_lastname").val("");
jQuery("#contact_firstname").val("");
jQuery("#company_name").val("");
jQuery("#contact_phone").val("");
jQuery.getJSON(
"'.dol_escape_js(dol_buildpath('/public/ticket/ajax/ajax.php', 1)).'",
{
action: "getContacts",
email: jQuery("#email").val()
},
function(response) {
if (response.error) {
jQuery("#contact_search_result").html("<span class=\"error\">"+response.error+"</span>");
} else {
var contact_list = response.contacts;
if (contact_list.length == 1) {
var contact = contact_list[0];
jQuery("#contact_id").val(contact.id);
jQuery("#contact_search_result").html(contact.firstname+" "+contact.lastname);
jQuery(".contact_field").hide();
} else if (contact_list.length <= 0) {
jQuery("#contact_search_line").hide();
jQuery(".contact_field").show();
}
}
}
).fail(function(jqxhr, textStatus, error) {
var error_msg = "'.dol_escape_js($langs->trans('ErrorAjaxRequestFailed')).'"+" ["+textStatus+"] : "+error;
jQuery("#contact_search_result").html("<span class=\"error\">"+error_msg+"</span>");
});
});
});
</script>';
}
}
// If ticket created from another object
$subelement = '';
if (isset($this->param['origin']) && $this->param['originid'] > 0) {
// Parse element/subelement (ex: project_task)
$element = $subelement = $this->param['origin'];
$regs = array();
if (preg_match('/^([^_]+)_([^_]+)/i', $this->param['origin'], $regs)) {
$element = $regs[1];
$subelement = $regs[2];
}
dol_include_once('/'.$element.'/class/'.$subelement.'.class.php');
$classname = ucfirst($subelement);
$objectsrc = new $classname($this->db);
'@phan-var-force CommonObject $objectsrc';
$objectsrc->fetch(GETPOSTINT('originid'));
if (empty($objectsrc->lines) && method_exists($objectsrc, 'fetch_lines')) {
$objectsrc->fetch_lines();
}
$objectsrc->fetch_thirdparty();
$newclassname = $classname;
print '<tr><td>'.$langs->trans($newclassname).'</td><td colspan="2"><input name="'.$subelement.'id" value="'.GETPOST('originid').'" type="hidden" />'.$objectsrc->getNomUrl(1).'</td></tr>';
}
// Type of Ticket
print '<tr><td class="titlefield"><span class="fieldrequired"><label for="selecttype_code">'.$langs->trans("TicketTypeRequest").'</span></label></td><td>';
$this->selectTypesTickets($type_code, 'type_code', '', 2, 'ifone', 0, 0, 'minwidth200 maxwidth500');
print '</td></tr>';
// Group => Category
print '<tr><td><span class="fieldrequired"><label for="selectcategory_code">'.$langs->trans("TicketCategory").'</span></label></td><td>';
$filter = '';
if ($public) {
$filter = '(public:=:1)';
}
$this->selectGroupTickets($category_code, 'category_code', $filter, 2, 'ifone', 0, 0, 'minwidth200 maxwidth500');
print '</td></tr>';
// Severity => Priority
print '<tr><td><span class="fieldrequired"><label for="selectseverity_code">'.$langs->trans("TicketSeverity").'</span></label></td><td>';
$this->selectSeveritiesTickets($severity_code, 'severity_code', '', 2, 'ifone', 0, 0, 'minwidth200 maxwidth500');
print '</td></tr>';
if (isModEnabled('knowledgemanagement')) {
// KM Articles
print '<tr id="KWwithajax" class="hidden"><td></td></tr>';
print '<!-- Script to manage change of ticket group -->
<script nonce="'.getNonce().'">
jQuery(document).ready(function() {
function groupticketchange() {
console.log("We called groupticketchange, so we try to load list KM linked to event");
$("#KWwithajax").html("");
idgroupticket = $("#selectcategory_code").val();
console.log("We have selected id="+idgroupticket);
if (idgroupticket != "") {
$.ajax({ url: \''.DOL_URL_ROOT.'/core/ajax/fetchKnowledgeRecord.php\',
data: { action: \'getKnowledgeRecord\', idticketgroup: idgroupticket, token: \''.newToken().'\', lang:\''.$langs->defaultlang.'\', public:'.($public).' },
type: \'GET\',
success: function(response) {
var urllist = \'\';
console.log("We received response "+response);
if (typeof response == "object") {
console.log("response is already type object, no need to parse it");
} else {
console.log("response is type "+(typeof response));
response = JSON.parse(response);
}
for (key in response) {
answer = response[key].answer;
urllist += \'<li><a href="#" title="\'+response[key].title+\'" class="button_KMpopup" data-html="\'+answer+\'">\' +response[key].title+\'</a></li>\';
}
if (urllist != "") {
$("#KWwithajax").html(\'<td>'.$langs->trans("KMFoundForTicketGroup").'</td><td><ul>\'+urllist+\'</ul></td>\');
$("#KWwithajax").show();
$(".button_KMpopup").on("click",function(){
console.log("Open popup with jQuery(...).dialog() with KM article")
var $dialog = $("<div></div>").html($(this).attr("data-html"))
.dialog({
autoOpen: false,
modal: true,
height: (window.innerHeight - 150),
width: "80%",
title: $(this).attr("title"),
});
$dialog.dialog("open");
console.log($dialog);
})
}
},
error : function(output) {
console.error("Error on Fetch of KM articles");
},
});
}
};
$("#selectcategory_code").on("change",function() { groupticketchange(); });
if ($("#selectcategory_code").val() != "") {
groupticketchange();
}
});
</script>'."\n";
}
// Subject
if ($this->withtitletopic) {
print '<tr><td><label for="subject"><span class="fieldrequired">'.$langs->trans("Subject").'</span></label></td><td>';
// Answer to a ticket : display of the thread title in readonly
if ($this->withtopicreadonly) {
print $langs->trans('SubjectAnswerToTicket').' '.$this->topic_title;
} else {
if (isset($this->withreadid) && $this->withreadid > 0) {
$subject = $langs->trans('SubjectAnswerToTicket').' '.$this->withreadid.' : '.$this->topic_title;
}
print '<input class="text minwidth500" id="subject" name="subject" value="'.$subject.'"'.(empty($this->withemail) ? ' autofocus' : '').' />';
}
print '</td></tr>';
}
// Message
print '<tr><td><label for="message"><span class="fieldrequired">'.$langs->trans("Message").'</span></label></td><td>';
// If public form, display more information
$toolbarname = 'dolibarr_notes';
if ($this->ispublic) {
$toolbarname = 'dolibarr_details'; // TODO Allow image so use can do paste of image into content but disallow file manager
print '<div class="warning hideonsmartphone">'.(getDolGlobalString("TICKET_PUBLIC_TEXT_HELP_MESSAGE", $langs->trans('TicketPublicPleaseBeAccuratelyDescribe'))).'</div>';
}
include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
$uselocalbrowser = true;
$doleditor = new DolEditor('message', $msg, '100%', 230, $toolbarname, 'In', true, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_TICKET'), ROWS_8, '90%');
$doleditor->Create();
print '</td></tr>';
// Categories
if (isModEnabled('category') && !$public) {
// Categories
print '<tr><td class="wordbreak"></td><td>';
print $form->selectCategories(Categorie::TYPE_TICKET, 'categories', $object);
print "</td></tr>";
}
// Attached files
if (!empty($this->withfile)) {
// Define list of attached files
$listofpaths = array();
$listofnames = array();
$listofmimes = array();
if (!empty($_SESSION["listofpaths"])) {
$listofpaths = explode(';', $_SESSION["listofpaths"]);
}
if (!empty($_SESSION["listofnames"])) {
$listofnames = explode(';', $_SESSION["listofnames"]);
}
if (!empty($_SESSION["listofmimes"])) {
$listofmimes = explode(';', $_SESSION["listofmimes"]);
}
$out = '<tr>';
$out .= '<td></td>';
$out .= '<td>';
// TODO Trick to have param removedfile containing nb of image to delete. But this does not works without javascript
$out .= '<input type="hidden" class="removedfilehidden" name="removedfile" value="">'."\n";
$out .= '<script nonce="'.getNonce().'" type="text/javascript">';
$out .= 'jQuery(document).ready(function () {';
$out .= ' jQuery(".removedfile").click(function() {';
$out .= ' jQuery(".removedfilehidden").val(jQuery(this).val());';
$out .= ' });';
$out .= '})';
$out .= '</script>'."\n";
if (count($listofpaths)) {
foreach ($listofpaths as $key => $val) {
$out .= '<div id="attachfile_'.$key.'">';
$out .= img_mime($listofnames[$key]).' '.$listofnames[$key];
if (!$this->withfilereadonly) {
$out .= ' <input type="image" style="border: 0px;" src="'.DOL_URL_ROOT.'/theme/'.$conf->theme.'/img/delete.png" value="'.($key + 1).'" class="removedfile" id="removedfile_'.$key.'" name="removedfile_'.$key.'" />';
}
$out .= '<br></div>';
}
}
if ($this->withfile == 2) { // Can add other files
$maxfilesizearray = getMaxFileSizeArray();
$maxmin = $maxfilesizearray['maxmin'];
if ($maxmin > 0) {
$out .= '<input type="hidden" name="MAX_FILE_SIZE" value="'.($maxmin * 1024).'">'; // MAX_FILE_SIZE must precede the field type=file
}
$out .= '<input type="file" class="flat" id="addedfile" name="addedfile" value="'.$langs->trans("Upload").'" />';
$out .= ' ';
$out .= '<input type="submit" class="button smallpaddingimp reposition" id="addfile" name="addfile" value="'.$langs->trans("MailingAddFile").'" />';
}
$out .= "</td></tr>\n";
print $out;
}
// User of creation
if ($this->withusercreate > 0 && $this->fk_user_create) {
print '<tr><td class="titlefield">'.$langs->trans("CreatedBy").'</td><td>';
$langs->load("users");
$fuser = new User($this->db);
if ($this->withcreatereadonly) {
if ($res = $fuser->fetch($this->fk_user_create)) {
print $fuser->getNomUrl(1);
}
}
print ' ';
print "</td></tr>\n";
}
// Customer or supplier
if ($this->withcompany) {
// force company and contact id for external user
if (empty($user->socid)) {
// Company
print '<tr><td class="titlefield">'.$langs->trans("ThirdParty").'</td><td>';
$events = array();
$events[] = array('method' => 'getContacts', 'url' => dol_buildpath('/core/ajax/contacts.php', 1), 'htmlname' => 'contactid', 'params' => array('add-customer-contact' => 'disabled'));
print img_picto('', 'company', 'class="paddingright"');
print $form->select_company($this->withfromsocid, 'socid', '', 1, 1, 0, $events, 0, 'minwidth200');
print '</td></tr>';
if (!empty($conf->use_javascript_ajax) && getDolGlobalString('COMPANY_USE_SEARCH_TO_SELECT')) {
$htmlname = 'socid';
print '<script nonce="'.getNonce().'" type="text/javascript">
$(document).ready(function () {
jQuery("#'.$htmlname.'").change(function () {
var obj = '.json_encode($events).';
$.each(obj, function(key,values) {
if (values.method.length) {
runJsCodeForEvent'.$htmlname.'(values);
}
});
});
function runJsCodeForEvent'.$htmlname.'(obj) {
console.log("Run runJsCodeForEvent'.$htmlname.'");
var id = $("#'.$htmlname.'").val();
var method = obj.method;
var url = obj.url;
var htmlname = obj.htmlname;
var showempty = obj.showempty;
$.getJSON(url,
{
action: method,
id: id,
htmlname: htmlname,
showempty: showempty
},
function(response) {
$.each(obj.params, function(key,action) {
if (key.length) {
var num = response.num;
if (num > 0) {
$("#" + key).removeAttr(action);
} else {
$("#" + key).attr(action, action);
}
}
});
$("select#" + htmlname).html(response.value);
if (response.num) {
var selecthtml_str = response.value;
var selecthtml_dom=$.parseHTML(selecthtml_str);
if (typeof(selecthtml_dom[0][0]) !== \'undefined\') {
$("#inputautocomplete"+htmlname).val(selecthtml_dom[0][0].innerHTML);
}
} else {
$("#inputautocomplete"+htmlname).val("");
}
$("select#" + htmlname).change(); /* Trigger event change */
}
);
}
});
</script>';
}
if ($mode == 'create') {
// Contact and type
print '<tr><td>'.$langs->trans("Contact").'</td><td>';
// If no socid, set to -1 to avoid full contacts list
$selectedCompany = ($this->withfromsocid > 0) ? $this->withfromsocid : -1;
print img_picto('', 'contact', 'class="paddingright"');
// @phan-suppress-next-line PhanPluginSuspiciousParamOrder
print $form->select_contact($selectedCompany, $this->withfromcontactid, 'contactid', 3, '', '', 1, 'maxwidth300 widthcentpercentminusx', true);
print ' ';
$formcompany->selectTypeContact($ticketstatic, '', 'type', 'external', '', 0, 'maginleftonly');
print '</td></tr>';
}
} else {
print '<tr><td class="titlefield"><input type="hidden" name="socid" value="'.$user->socid.'"/></td>';
print '<td><input type="hidden" name="contactid" value="'.$user->contact_id.'"/></td>';
print '<td><input type="hidden" name="type" value="Z"/></td></tr>';
}
// Notify thirdparty at creation
if (empty($this->ispublic) && $action == 'create') {
print '<tr><td><label for="notify_tiers_at_create">'.$langs->trans("TicketNotifyTiersAtCreation").'</label></td><td>';
print '<input type="checkbox" id="notify_tiers_at_create" name="notify_tiers_at_create"'.($this->withnotifytiersatcreate ? ' checked="checked"' : '').'>';
print '</td></tr>';
}
// User assigned
print '<tr><td>';
print $langs->trans("AssignedTo");
print '</td><td>';
print img_picto('', 'user', 'class="pictofixedwidth"');
print $form->select_dolusers($user_assign, 'fk_user_assign', 1);
print '</td>';
print '</tr>';
}
if ($subelement != 'project') {
if (isModEnabled('project') && !$this->ispublic) {
$formproject = new FormProjets($this->db);
print '<tr><td><label for="project"><span class="">'.$langs->trans("Project").'</span></label></td><td>';
print img_picto('', 'project', 'class="pictofixedwidth"').$formproject->select_projects(-1, $projectid, 'projectid', 0, 0, 1, 1, 0, 0, 0, '', 1, 0, 'maxwidth500');
print '</td></tr>';
}
}
if ($subelement != 'contract' && $subelement != 'contrat') {
if (isModEnabled('contract') && !$this->ispublic) {
$langs->load('contracts');
$formcontract = new FormContract($this->db);
print '<tr><td><label for="contract"><span class="">'.$langs->trans("Contract").'</span></label></td><td>';
print img_picto('', 'contract', 'class="pictofixedwidth"');
// socid is for internal users null and not 0 or -1
print $formcontract->select_contract($user->socid ?? -1, GETPOSTINT('contractid'), 'contractid', 0, 1, 1, 1);
print '</td></tr>';
}
}
// Other attributes
$parameters = array();
$reshook = $hookmanager->executeHooks('formObjectOptions', $parameters, $ticketstat, $action); // Note that $action and $object may have been modified by hook
if (empty($reshook)) {
if ($mode == 'create') {
print $object->showOptionals($extrafields, 'create');
} else {
print $object->showOptionals($extrafields, 'edit');
}
}
// Show line with Captcha
$captcha = '';
if ($public && getDolGlobalString('MAIN_SECURITY_ENABLECAPTCHA_TICKET')) {
print '<tr><td class="titlefield"></td><td><br>';
require_once DOL_DOCUMENT_ROOT.'/core/lib/security2.lib.php';
$captcha = getDolGlobalString('MAIN_SECURITY_ENABLECAPTCHA_HANDLER', 'standard');
// List of directories where we can find captcha handlers
$dirModCaptcha = array_merge(array('main' => '/core/modules/security/captcha/'), is_array($conf->modules_parts['captcha']) ? $conf->modules_parts['captcha'] : array());
$fullpathclassfile = '';
foreach ($dirModCaptcha as $dir) {
$fullpathclassfile = dol_buildpath($dir."modCaptcha".ucfirst($captcha).'.class.php', 0, 2);
if ($fullpathclassfile) {
break;
}
}
if ($fullpathclassfile) {
include_once $fullpathclassfile;
$captchaobj = null;
// Charging the numbering class
$classname = "modCaptcha".ucfirst($captcha);
if (class_exists($classname)) {
/** @var ModeleCaptcha $captchaobj */
$captchaobj = new $classname($this->db, $conf, $langs, $user);
'@phan-var-force ModeleCaptcha $captchaobj';
if (is_object($captchaobj) && method_exists($captchaobj, 'getCaptchaCodeForForm')) {
print $captchaobj->getCaptchaCodeForForm(''); // @phan-suppress-current-line PhanUndeclaredMethod
} else {
print 'Error, the captcha handler '.get_class($captchaobj).' does not have any method getCaptchaCodeForForm()';
}
} else {
print 'Error, the captcha handler class '.$classname.' was not found after the include';
}
} else {
print 'Error, the captcha handler '.$captcha.' has no class file found modCaptcha'.ucfirst($captcha);
}
print '<br></td></tr>';
}
print '</table>';
if ($withdolfichehead) {
print dol_get_fiche_end();
}
print '<br><br>';
if ($mode == 'create') {
print $form->buttonsSaveCancel(((isset($this->withreadid) && $this->withreadid > 0) ? "SendResponse" : "CreateTicket"), ($this->withcancel ? "Cancel" : ""));
} else {
print $form->buttonsSaveCancel(((isset($this->withreadid) && $this->withreadid > 0) ? "SendResponse" : "Save"), ($this->withcancel ? "Cancel" : ""));
}
print '<br>';
/*
print '<div class="center">';
print '<input type="submit" class="button" name="add" value="'.$langs->trans(($this->withreadid > 0 ? "SendResponse" : "CreateTicket")).'" />';
if ($this->withcancel) {
print " ";
print '<input class="button button-cancel" type="submit" name="cancel" value="'.$langs->trans("Cancel").'">';
}
print '</div>';
*/
print '<input type="hidden" name="page_y">'."\n";
print "</form>\n";
print "<!-- End form TICKET -->\n";
}
/**
* Return html list of tickets type
*
* @param string|int[] $selected Id of preselected field or array of Ids
* @param string $htmlname Nom de la zone select
* @param string $filtertype To filter on field type in llx_c_ticket_type (array('code'=>xx,'label'=>zz))
* @param int $format 0=id+label, 1=code+code, 2=code+label, 3=id+code
* @param int|string $empty 1 = can be empty or 'string' to show the string as the empty value, 0 = can't be empty, 'ifone' = can be empty but autoselected if there is one only
* @param int $noadmininfo 0=Add admin info, 1=Disable admin info
* @param int $maxlength Max length of label
* @param string $morecss More CSS
* @param int $multiselect Is multiselect ?
* @return void
*/
public function selectTypesTickets($selected = '', $htmlname = 'tickettype', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '', $multiselect = 0)
{
global $langs, $user;
$selected = is_array($selected) ? $selected : (!empty($selected) ? explode(',', $selected) : array());
$ticketstat = new Ticket($this->db);
dol_syslog(get_class($this) . "::select_types_tickets " . implode(';', $selected) . ", " . $htmlname . ", " . $filtertype . ", " . $format . ", " . $multiselect, LOG_DEBUG);
$filterarray = array();
if ($filtertype != '' && $filtertype != '-1') {
$filterarray = explode(',', $filtertype);
}
$ticketstat->loadCacheTypesTickets();
print '<select id="select'.$htmlname.'" class="flat minwidth100'.($morecss ? ' '.$morecss : '').'" name="'.$htmlname.($multiselect ? '[]' : '').'"'.($multiselect ? ' multiple' : '').'>';
if ($empty && !$multiselect) {
print '<option value="">'.((is_numeric($empty) || $empty == 'ifone') ? ' ' : $empty).'</option>';
}
if (is_array($ticketstat->cache_types_tickets) && count($ticketstat->cache_types_tickets)) {
foreach ($ticketstat->cache_types_tickets as $id => $arraytypes) {
// On passe si on a demande de filtrer sur des modes de paiments particuliers
if (count($filterarray) && !in_array($arraytypes['type'], $filterarray)) {
continue;
}
// If 'showempty' is enabled we discard empty line because an empty line has already been output.
if ($empty && empty($arraytypes['code'])) {
continue;
}
if ($format == 0) {
print '<option value="'.$id.'"';
}
if ($format == 1) {
print '<option value="'.$arraytypes['code'].'"';
}
if ($format == 2) {
print '<option value="'.$arraytypes['code'].'"';
}
if ($format == 3) {
print '<option value="'.$id.'"';
}
// If text is selected, we compare with code, otherwise with id
if (in_array($arraytypes['code'], $selected)) {
print ' selected="selected"';
} elseif (in_array($id, $selected)) {
print ' selected="selected"';
} elseif ($arraytypes['use_default'] == "1" && empty($selected) && !$multiselect) {
print ' selected="selected"';
} elseif (count($ticketstat->cache_types_tickets) == 1 && (!$empty || $empty == 'ifone')) { // If only 1 choice, we autoselect it
print ' selected="selected"';
}
print '>';
$value = ' ';
if ($format == 0) {
$value = ($maxlength ? dol_trunc($arraytypes['label'], $maxlength) : $arraytypes['label']);
} elseif ($format == 1) {
$value = $arraytypes['code'];
} elseif ($format == 2) {
$value = ($maxlength ? dol_trunc($arraytypes['label'], $maxlength) : $arraytypes['label']);
} elseif ($format == 3) {
$value = $arraytypes['code'];
}
print $value ? $value : ' ';
print '</option>';
}
}
print '</select>';
if (isset($user->admin) && $user->admin && !$noadmininfo) {
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
}
print ajax_combobox('select'.$htmlname);
}
/**
* Return html list of ticket analytic codes
*
* @param string $selected Id pre-selected category
* @param string $htmlname Name of select component
* @param string $filtertype To filter on some properties in llx_c_ticket_category ('public = 1'). This parameter must not come from input of users.
* @param int $format 0 = id+label, 1 = code+code, 2 = code+label, 3 = id+code
* @param int|string $empty 1 = can be empty or 'string' to show the string as the empty value, 0 = can't be empty, 'ifone' = can be empty but autoselected if there is one only
* @param int $noadmininfo 0 = ddd admin info, 1 = disable admin info
* @param int $maxlength Max length of label
* @param string $morecss More CSS
* @param int $use_multilevel If > 0 create a multilevel select which use $htmlname example: $use_multilevel = 1 permit to have 2 select boxes.
* @param Translate $outputlangs Output language
* @return string|void String of HTML component
*/
public function selectGroupTickets($selected = '', $htmlname = 'ticketcategory', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '', $use_multilevel = 0, $outputlangs = null)
{
global $conf, $langs, $user;
dol_syslog(get_class($this)."::selectCategoryTickets ".$selected.", ".$htmlname.", ".$filtertype.", ".$format, LOG_DEBUG);
if (is_null($outputlangs) || !is_object($outputlangs)) {
$outputlangs = $langs;
}
$outputlangs->load("ticket");
$publicgroups = ($filtertype == 'public=1' || $filtertype == '(public:=:1)');
$ticketstat = new Ticket($this->db);
$ticketstat->loadCacheCategoriesTickets($publicgroups ? 1 : -1); // get list of active ticket groups
if ($use_multilevel <= 0) { // Only one combo list to select the group of ticket (default)
print '<select id="select'.$htmlname.'" class="flat minwidth100'.($morecss ? ' '.$morecss : '').'" name="'.$htmlname.'">';
if ($empty) {
print '<option value="">'.((is_numeric($empty) || $empty == 'ifone') ? ' ' : $empty).'</option>';
}
if (is_array($conf->cache['category_tickets']) && count($conf->cache['category_tickets'])) {
foreach ($conf->cache['category_tickets'] as $id => $arraycategories) {
// Exclude some record
if ($publicgroups) {
if (empty($arraycategories['public'])) {
continue;
}
}
// We discard empty line if showempty is on because an empty line has already been output.
if ($empty && empty($arraycategories['code'])) {
continue;
}
$label = ($arraycategories['label'] != '-' ? $arraycategories['label'] : '');
if ($outputlangs->trans("TicketCategoryShort".$arraycategories['code']) != "TicketCategoryShort".$arraycategories['code']) {
$label = $outputlangs->trans("TicketCategoryShort".$arraycategories['code']);
} elseif ($outputlangs->trans($arraycategories['code']) != $arraycategories['code']) {
$label = $outputlangs->trans($arraycategories['code']);
}
if ($format == 0) {
print '<option value="'.$id.'"';
}
if ($format == 1) {
print '<option value="'.$arraycategories['code'].'"';
}
if ($format == 2) {
print '<option value="'.$arraycategories['code'].'"';
}
if ($format == 3) {
print '<option value="'.$id.'"';
}
// If selected is text, we compare with code, otherwise with id
if (isset($selected) && preg_match('/[a-z]/i', $selected) && $selected == $arraycategories['code']) {
print ' selected="selected"';
} elseif (isset($selected) && $selected == $id) {
print ' selected="selected"';
} elseif ($arraycategories['use_default'] == "1" && empty($selected) && (!$empty || $empty == 'ifone')) {
print ' selected="selected"';
} elseif (count($conf->cache['category_tickets']) == 1 && (!$empty || $empty == 'ifone')) { // If only 1 choice, we autoselect it
print ' selected="selected"';
}
print '>';
$value = '';
if ($format == 0) {
$value = ($maxlength ? dol_trunc($label, $maxlength) : $label);
}
if ($format == 1) {
$value = $arraycategories['code'];
}
if ($format == 2) {
$value = ($maxlength ? dol_trunc($label, $maxlength) : $label);
}
if ($format == 3) {
$value = $arraycategories['code'];
}
print $value ? $value : ' ';
print '</option>';
}
}
print '</select>';
if (isset($user->admin) && $user->admin && !$noadmininfo) {
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
}
print ajax_combobox('select'.$htmlname);
} elseif ($htmlname != '') { // complexe mode using selection of group using a combo for each level (when using a hierarchy of groups).
$selectedgroups = array();
$groupvalue = "";
$groupticket = GETPOST($htmlname, 'aZ09');
$child_id = GETPOST($htmlname.'_child_id', 'aZ09') ? GETPOST($htmlname.'_child_id', 'aZ09') : 0;
if (!empty($groupticket)) {
$tmpgroupticket = $groupticket;
$sql = "SELECT ctc.rowid, ctc.fk_parent, ctc.code";
$sql .= " FROM ".$this->db->prefix()."c_ticket_category as ctc WHERE ctc.code = '".$this->db->escape($tmpgroupticket)."'";
$resql = $this->db->query($sql);
if ($resql) {
$obj = $this->db->fetch_object($resql);
$selectedgroups[] = $obj->code;
while ($obj->fk_parent > 0) {
$sql = "SELECT ctc.rowid, ctc.fk_parent, ctc.code FROM ".$this->db->prefix()."c_ticket_category as ctc WHERE ctc.rowid ='".$this->db->escape($obj->fk_parent)."'";
$resql = $this->db->query($sql);
if ($resql) {
$obj = $this->db->fetch_object($resql);
$selectedgroups[] = $obj->code;
}
}
}
}
$arrayidused = array();
$arrayidusedconcat = array();
$arraycodenotparent = array();
$arraycodenotparent[] = "";
$stringtoprint = '<span class="supportemailfield bold">'.$langs->trans("GroupOfTicket").'</span> ';
$stringtoprint .= '<select id="'.$htmlname.'" class="minwidth500" child_id="0">';
$stringtoprint .= '<option value=""> </option>';
$sql = "SELECT ctc.rowid, ctc.code, ctc.label, ctc.fk_parent, ctc.public, ";
$sql .= $this->db->ifsql("ctc.rowid NOT IN (SELECT ctcfather.rowid FROM ".MAIN_DB_PREFIX."c_ticket_category as ctcfather JOIN ".MAIN_DB_PREFIX."c_ticket_category as ctcjoin ON ctcfather.rowid = ctcjoin.fk_parent WHERE ctcjoin.active > 0)", "'NOTPARENT'", "'PARENT'")." as isparent";
$sql .= " FROM ".$this->db->prefix()."c_ticket_category as ctc";
$sql .= " WHERE ctc.active > 0 AND ctc.entity = ".((int) $conf->entity);
$public = ($filtertype == 'public=1' || $filtertype == '(public:=:1)');
if ($public) {
$sql .= " AND ctc.public = 1";
}
$sql .= " AND ctc.fk_parent = 0";
$sql .= $this->db->order('ctc.pos', 'ASC');
$resql = $this->db->query($sql);
if ($resql) {
$num_rows_level0 = $this->db->num_rows($resql);
$i = 0;
while ($i < $num_rows_level0) {
$obj = $this->db->fetch_object($resql);
if ($obj) {
$label = ($obj->label != '-' ? $obj->label : '');
if ($outputlangs->trans("TicketCategoryShort".$obj->code) != "TicketCategoryShort".$obj->code) {
$label = $outputlangs->trans("TicketCategoryShort".$obj->code);
} elseif ($outputlangs->trans($obj->code) != $obj->code) {
$label = $outputlangs->trans($obj->code);
}
$grouprowid = $obj->rowid;
$groupvalue = $obj->code;
$grouplabel = $label;
$isparent = $obj->isparent;
if (is_array($selectedgroups)) {
$iselected = in_array($obj->code, $selectedgroups) ? 'selected' : '';
} else {
$iselected = $groupticket == $obj->code ? 'selected' : '';
}
$stringtoprint .= '<option '.$iselected.' class="'.$htmlname.dol_escape_htmltag($grouprowid).'" value="'.dol_escape_htmltag($groupvalue).'" data-html="'.dol_escape_htmltag($grouplabel).'">'.dol_escape_htmltag($grouplabel).'</option>';
if ($isparent == 'NOTPARENT') {
$arraycodenotparent[] = $groupvalue;
}
$arrayidused[] = $grouprowid;
$arrayidusedconcat[] = $grouprowid;
}
$i++;
}
} else {
dol_print_error($this->db);
}
if (count($arrayidused) == 1) {
return '<input type="hidden" name="'.$htmlname.'" id="'.$htmlname.'" value="'.dol_escape_htmltag($groupvalue).'">';
} else {
$stringtoprint .= '<input type="hidden" name="'.$htmlname.'" id="'.$htmlname.'_select" class="maxwidth500 minwidth400" value="'.GETPOST($htmlname).'">';
$stringtoprint .= '<input type="hidden" name="'.$htmlname.'_child_id" id="'.$htmlname.'_select_child_id" class="maxwidth500 minwidth400" '.GETPOST($htmlname).' value="'.GETPOST($htmlname."_child_id").'">';
}
$stringtoprint .= '</select> ';
$levelid = 1; // The first combobox
while ($levelid <= $use_multilevel) { // Loop to take the child of the combo
$tabscript = array();
$stringtoprint .= '<select id="'.$htmlname.'_child_'.$levelid.'" class="maxwidth500 minwidth400 groupticketchild" child_id="'.$levelid.'">';
$stringtoprint .= '<option value=""> </option>';
$sql = "SELECT ctc.rowid, ctc.code, ctc.label, ctc.fk_parent, ctc.public, ctcjoin.code as codefather";
$sql .= " FROM ".$this->db->prefix()."c_ticket_category as ctc";
$sql .= " JOIN ".$this->db->prefix()."c_ticket_category as ctcjoin ON ctc.fk_parent = ctcjoin.rowid";
$sql .= " WHERE ctc.active > 0 AND ctc.entity = ".((int) $conf->entity);
$sql .= " AND ctc.rowid NOT IN (".$this->db->sanitize(implode(',', $arrayidusedconcat)).")";
$public = ($filtertype == 'public=1' || $filtertype == '(public:=:1)');
if ($public) {
$sql .= " AND ctc.public = 1";
}
// Add a test to take only record that are direct child
if (!empty($arrayidused)) {
$sql .= " AND ctc.fk_parent IN ( ";
foreach ($arrayidused as $idused) {
$sql .= $idused.", ";
}
$sql = substr($sql, 0, -2);
$sql .= ")";
}
$sql .= $this->db->order('ctc.pos', 'ASC');
$resql = $this->db->query($sql);
if ($resql) {
$num_rows = $this->db->num_rows($resql);
$i = 0;
$arrayidused = array();
while ($i < $num_rows) {
$obj = $this->db->fetch_object($resql);
if ($obj) {
$label = ($obj->label != '-' ? $obj->label : '');
if ($outputlangs->trans("TicketCategoryShort".$obj->code) != "TicketCategoryShort".$obj->code) {
$label = $outputlangs->trans("TicketCategoryShort".$obj->code);
} elseif ($outputlangs->trans($obj->code) != $obj->code) {
$label = $outputlangs->trans($obj->code);
}
$grouprowid = $obj->rowid;
$groupvalue = $obj->code;
$grouplabel = $label;
$isparent = $obj->isparent;
$fatherid = $obj->fk_parent;
$arrayidused[] = $grouprowid;
$arrayidusedconcat[] = $grouprowid;
$groupcodefather = $obj->codefather;
if ($isparent == 'NOTPARENT') {
$arraycodenotparent[] = $groupvalue;
}
if (is_array($selectedgroups)) {
$iselected = in_array($obj->code, $selectedgroups) ? 'selected' : '';
} else {
$iselected = $groupticket == $obj->code ? 'selected' : '';
}
$stringtoprint .= '<option '.$iselected.' class="'.$htmlname.'_'.dol_escape_htmltag($fatherid).'_child_'.$levelid.'" value="'.dol_escape_htmltag($groupvalue).'" data-html="'.dol_escape_htmltag($grouplabel).'">'.dol_escape_htmltag($grouplabel).'</option>';
if (empty($tabscript[$groupcodefather])) {
$tabscript[$groupcodefather] = 'if ($("#'.$htmlname.($levelid > 1 ? '_child_'.($levelid - 1) : '').'").val() == "'.dol_escape_js($groupcodefather).'"){
$(".'.$htmlname.'_'.dol_escape_htmltag($fatherid).'_child_'.$levelid.'").show()
console.log("We show child tickets of '.$groupcodefather.' group ticket")
}else{
$(".'.$htmlname.'_'.dol_escape_htmltag($fatherid).'_child_'.$levelid.'").hide()
console.log("We hide child tickets of '.$groupcodefather.' group ticket")
}';
}
}
$i++;
}
} else {
dol_print_error($this->db);
}
$stringtoprint .= '</select>';
$stringtoprint .= '<script nonce="'.getNonce().'">';
$stringtoprint .= 'arraynotparents = '.json_encode($arraycodenotparent).';'; // when the last visible combo list is number x, this is the array of group
$stringtoprint .= 'if (arraynotparents.includes($("#'.$htmlname.($levelid > 1 ? '_child_'.($levelid - 1) : '').'").val())){
console.log("'.$htmlname.'_child_'.$levelid.'")
if($("#'.$htmlname.'_child_'.$levelid.'").val() == "" && ($("#'.$htmlname.'_child_'.$levelid.'").attr("child_id")>'.$child_id.')){
$("#'.$htmlname.'_child_'.$levelid.'").hide();
console.log("We hide '.$htmlname.'_child_'.$levelid.' input")
}
if(arraynotparents.includes("'.$groupticket.'") && '.$child_id.' == 0){
$("#ticketcategory_select_child_id").val($("#'.$htmlname.'").attr("child_id"))
$("#ticketcategory_select").val($("#'.$htmlname.'").val()) ;
console.log("We choose '.$htmlname.' input and reload hidden input");
}
}
$("#'.$htmlname.($levelid > 1 ? '_child_'.($levelid - 1) : '').'").change(function() {
child_id = $("#'.$htmlname.($levelid > 1 ? '_child_'.$levelid : '').'").attr("child_id");
/* Change of value to select this value*/
if (arraynotparents.includes($(this).val()) || $(this).attr("child_id") == '.$use_multilevel.') {
$("#ticketcategory_select").val($(this).val());
$("#ticketcategory_select_child_id").val($(this).attr("child_id")) ;
console.log("We choose to select "+ $(this).val());
}else{
if ($("#'.$htmlname.'_child_'.$levelid.' option").length <= 1) {
$("#ticketcategory_select").val($(this).val());
$("#ticketcategory_select_child_id").val($(this).attr("child_id"));
console.log("We choose to select "+ $(this).val() + " and next combo has no item, so we keep this selection");
} else {
console.log("We choose to select "+ $(this).val() + " but next combo has some item, so we clean selected item");
$("#ticketcategory_select").val("");
$("#ticketcategory_select_child_id").val("");
}
}
console.log("We select a new value into combo child_id="+child_id);
// Hide all selected box that are child of the one modified
$(".groupticketchild").each(function(){
if ($(this).attr("child_id") > child_id) {
console.log("hide child_id="+$(this).attr("child_id"));
$(this).val("");
$(this).hide();
}
})
// Now we enable the next combo
$("#'.$htmlname.'_child_'.$levelid.'").val("");
if (!arraynotparents.includes($(this).val()) && $("#'.$htmlname.'_child_'.$levelid.' option").length > 1) {
console.log($("#'.$htmlname.'_child_'.$levelid.' option").length);
$("#'.$htmlname.'_child_'.$levelid.'").show()
} else {
$("#'.$htmlname.'_child_'.$levelid.'").hide()
}
';
$levelid++;
foreach ($tabscript as $script) {
$stringtoprint .= $script;
}
$stringtoprint .= '})';
$stringtoprint .= '</script>';
}
$stringtoprint .= '<script nonce="'.getNonce().'">';
$stringtoprint .= '$("#'.$htmlname.'_child_'.$use_multilevel.'").change(function() {
$("#ticketcategory_select").val($(this).val());
$("#ticketcategory_select_child_id").val($(this).attr("child_id"));
tmpvalselect = $("#ticketcategory_select").val();
if(tmpvalselect == "" && $("#ticketcategory_select_child_id").val() >= 1){
$("#ticketcategory_select_child_id").val($(this).attr("child_id")-1);
}
console.log($("#ticketcategory_select").val());
})';
$stringtoprint .= '</script>';
$stringtoprint .= ajax_combobox($htmlname);
return $stringtoprint;
}
}
/**
* Return html list of ticket severitys (priorities)
*
* @param string $selected Id severity pre-selected
* @param string $htmlname Name of the select area
* @param string $filtertype To filter on field type in llx_c_ticket_severity (array('code'=>xx,'label'=>zz))
* @param int $format 0 = id+label, 1 = code+code, 2 = code+label, 3 = id+code
* @param int|string $empty 1 = can be empty or 'string' to show the string as the empty value, 0 = can't be empty, 'ifone' = can be empty but autoselected if there is one only
* @param int $noadmininfo 0 = add admin info, 1 = disable admin info
* @param int $maxlength Max length of label
* @param string $morecss More CSS
* @return void
*/
public function selectSeveritiesTickets($selected = '', $htmlname = 'ticketseverity', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '')
{
global $conf, $langs, $user;
$ticketstat = new Ticket($this->db);
dol_syslog(get_class($this)."::selectSeveritiesTickets ".$selected.", ".$htmlname.", ".$filtertype.", ".$format, LOG_DEBUG);
$filterarray = array();
if ($filtertype != '' && $filtertype != '-1') {
$filterarray = explode(',', $filtertype);
}
$ticketstat->loadCacheSeveritiesTickets();
print '<select id="select'.$htmlname.'" class="flat minwidth100'.($morecss ? ' '.$morecss : '').'" name="'.$htmlname.'">';
if ($empty) {
print '<option value="">'.((is_numeric($empty) || $empty == 'ifone') ? ' ' : $empty).'</option>';
}
if (is_array($conf->cache['severity_tickets']) && count($conf->cache['severity_tickets'])) {
foreach ($conf->cache['severity_tickets'] as $id => $arrayseverities) {
// On passe si on a demande de filtrer sur des modes de paiments particuliers
if (count($filterarray) && !in_array($arrayseverities['type'], $filterarray)) {
continue;
}
// We discard empty line if showempty is on because an empty line has already been output.
if ($empty && empty($arrayseverities['code'])) {
continue;
}
if ($format == 0) {
print '<option value="'.$id.'"';
}
if ($format == 1) {
print '<option value="'.$arrayseverities['code'].'"';
}
if ($format == 2) {
print '<option value="'.$arrayseverities['code'].'"';
}
if ($format == 3) {
print '<option value="'.$id.'"';
}
// If text is selected, we compare with code, otherwise with id
if (isset($selected) && preg_match('/[a-z]/i', $selected) && $selected == $arrayseverities['code']) {
print ' selected="selected"';
} elseif (isset($selected) && $selected == $id) {
print ' selected="selected"';
} elseif ($arrayseverities['use_default'] == "1" && empty($selected) && (!$empty || $empty == 'ifone')) {
print ' selected="selected"';
} elseif (count($conf->cache['severity_tickets']) == 1 && (!$empty || $empty == 'ifone')) { // If only 1 choice, we autoselect it
print ' selected="selected"';
}
print '>';
$value = '';
if ($format == 0) {
$value = ($maxlength ? dol_trunc($arrayseverities['label'], $maxlength) : $arrayseverities['label']);
}
if ($format == 1) {
$value = $arrayseverities['code'];
}
if ($format == 2) {
$value = ($maxlength ? dol_trunc($arrayseverities['label'], $maxlength) : $arrayseverities['label']);
}
if ($format == 3) {
$value = $arrayseverities['code'];
}
print $value ? $value : ' ';
print '</option>';
}
}
print '</select>';
if (isset($user->admin) && $user->admin && !$noadmininfo) {
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
}
print ajax_combobox('select'.$htmlname);
}
// phpcs:disable PEAR.NamingConventions.ValidFunctionName.ScopeNotCamelCaps
/**
* Clear list of attached files in send mail form (also stored in session)
*
* @return void
*/
public function clear_attached_files()
{
// phpcs:enable
global $conf, $user;
require_once DOL_DOCUMENT_ROOT.'/core/lib/files.lib.php';
// Set tmp user directory
$vardir = $conf->user->dir_output."/".$user->id;
$upload_dir = $vardir.'/temp/'; // TODO Add $keytoavoidconflict in upload_dir path
if (is_dir($upload_dir)) {
dol_delete_dir_recursive($upload_dir);
}
if (!empty($this->trackid)) { // TODO Always use trackid (ticXXX) instead of track_id (abcd123)
$keytoavoidconflict = '-'.$this->trackid;
} else {
$keytoavoidconflict = empty($this->track_id) ? '' : '-'.$this->track_id;
}
unset($_SESSION["listofpaths".$keytoavoidconflict]);
unset($_SESSION["listofnames".$keytoavoidconflict]);
unset($_SESSION["listofmimes".$keytoavoidconflict]);
}
/**
* Show the form to add message on ticket
*
* @param string $width Width of form
* @return void
*/
public function showMessageForm($width = '40%')
{
global $conf, $langs, $user, $hookmanager, $form;
$formmail = new FormMail($this->db);
$addfileaction = 'addfile';
if (!is_object($form)) {
$form = new Form($this->db);
}
// Load translation files required by the page
$langs->loadLangs(array('other', 'mails', 'ticket'));
// Clear temp files. Must be done at beginning, before call of triggers
if (GETPOST('mode', 'alpha') == 'init' || (GETPOST('modelselected') && GETPOST('modelmailselected', 'alpha') && GETPOST('modelmailselected', 'alpha') != '-1')) {
$this->clear_attached_files();
}
// Define output language
$outputlangs = $langs;
$newlang = '';
if (getDolGlobalInt('MAIN_MULTILANGS') && empty($newlang) && isset($this->param['langsmodels'])) {
$newlang = $this->param['langsmodels'];
}
if (!empty($newlang)) {
$outputlangs = new Translate("", $conf);
$outputlangs->setDefaultLang($newlang);
$outputlangs->load('other');
}
// Get message template for $this->param["models"] into c_email_templates
$arraydefaultmessage = -1;
if (isset($this->param['models']) && $this->param['models'] != 'none') {
$model_id = 0;
if (array_key_exists('models_id', $this->param)) {
$model_id = (int) $this->param["models_id"];
}
// If $model_id is empty, preselect the first one
$usedefault = ($model_id ? -1 : 1);
$arraydefaultmessage = $formmail->getEMailTemplate($this->db, $this->param["models"], $user, $outputlangs, $model_id, 1, '', $usedefault);
if (isset($arraydefaultmessage->id) && empty($model_id)) {
$model_id = $arraydefaultmessage->id;
$this->param['models_id'] = $model_id;
}
}
// Define list of attached files
$listofpaths = array();
$listofnames = array();
$listofmimes = array();
if (!empty($this->trackid)) {
$keytoavoidconflict = '-'.$this->trackid;
} else {
$keytoavoidconflict = empty($this->track_id) ? '' : '-'.$this->track_id; // track_id instead of trackid
}
//var_dump($keytoavoidconflict);
if (GETPOST('mode', 'alpha') == 'init' || (GETPOST('modelselected') && GETPOST('modelmailselected', 'alpha') && GETPOST('modelmailselected', 'alpha') != '-1')) {
if (!empty($arraydefaultmessage->joinfiles) && !empty($this->param['fileinit']) && is_array($this->param['fileinit'])) {
foreach ($this->param['fileinit'] as $path) {
$formmail->add_attached_files($path, basename($path), dol_mimetype($path));
}
}
}
//var_dump($_SESSION);
//var_dump($_SESSION["listofpaths".$keytoavoidconflict]);
if (!empty($_SESSION["listofpaths".$keytoavoidconflict])) {
$listofpaths = explode(';', $_SESSION["listofpaths".$keytoavoidconflict]);
}
if (!empty($_SESSION["listofnames".$keytoavoidconflict])) {
$listofnames = explode(';', $_SESSION["listofnames".$keytoavoidconflict]);
}
if (!empty($_SESSION["listofmimes".$keytoavoidconflict])) {
$listofmimes = explode(';', $_SESSION["listofmimes".$keytoavoidconflict]);
}
// Define output language
$outputlangs = $langs;
$newlang = '';
if (getDolGlobalInt('MAIN_MULTILANGS') && empty($newlang) && isset($this->param['langsmodels'])) {
$newlang = $this->param['langsmodels'];
}
if (!empty($newlang)) {
$outputlangs = new Translate("", $conf);
$outputlangs->setDefaultLang($newlang);
$outputlangs->load('other');
}
print "\n<!-- Begin message_form TICKET -->\n";
$send_email = GETPOSTINT('send_email') ? GETPOSTINT('send_email') : 0;
// Example 1 : Adding jquery code
print '<script nonce="'.getNonce().'" type="text/javascript">
jQuery(document).ready(function() {
send_email='.((int) $send_email).';
if (send_email) {
if (!jQuery("#send_msg_email").is(":checked")) {
jQuery("#send_msg_email").prop("checked", true).trigger("change");
}
jQuery(".email_line").show();
} else {
if (!jQuery("#private_message").is(":checked")) {
jQuery("#private_message").prop("checked", true).trigger("change");
}
jQuery(".email_line").hide();
}
';
// If constant set, allow to send private messages as email
if (!getDolGlobalString('TICKET_SEND_PRIVATE_EMAIL')) {
print 'jQuery("#send_msg_email").click(function() {
console.log("Click send_msg_email");
if(jQuery(this).is(":checked")) {
if (jQuery("#private_message").is(":checked")) {
jQuery("#private_message").prop("checked", false).trigger("change");
}
jQuery(".email_line").show();
}
else {
jQuery(".email_line").hide();
}
});
jQuery("#private_message").click(function() {
console.log("Click private_message");
if (jQuery(this).is(":checked")) {
if (jQuery("#send_msg_email").is(":checked")) {
jQuery("#send_msg_email").prop("checked", false).trigger("change");
}
jQuery(".email_line").hide();
}
});';
}
print '});
</script>';
print '<form method="post" name="ticket" id="ticket" enctype="multipart/form-data" action="'.$this->param["returnurl"].'">';
print '<input type="hidden" name="token" value="'.newToken().'">';
print '<input type="hidden" name="action" value="'.$this->action.'">';
print '<input type="hidden" name="actionbis" value="add_message">';
print '<input type="hidden" name="backtopage" value="'.$this->backtopage.'">';
if (!empty($this->trackid)) {
print '<input type="hidden" name="trackid" value="'.$this->trackid.'">';
} else {
print '<input type="hidden" name="trackid" value="'.(empty($this->track_id) ? '' : $this->track_id).'">';
$keytoavoidconflict = empty($this->track_id) ? '' : '-'.$this->track_id; // track_id instead of trackid
}
foreach ($this->param as $key => $value) {
print '<input type="hidden" name="'.$key.'" value="'.$value.'">';
}
// Get message template
$model_id = 0;
if (array_key_exists('models_id', $this->param)) {
$model_id = $this->param["models_id"];
$usedefault = ($model_id ? -1 : 1);
$arraydefaultmessage = $formmail->getEMailTemplate($this->db, $this->param["models"], $user, $outputlangs, $model_id, 1, '', $usedefault);
}
$result = $formmail->fetchAllEMailTemplate(!empty($this->param["models"]) ? $this->param["models"] : "", $user, $outputlangs);
if ($result < 0) {
setEventMessages($this->error, $this->errors, 'errors');
}
$modelmail_array = array();
foreach ($formmail->lines_model as $line) {
$modelmail_array[$line->id] = $line->label;
}
$ticketstat = new Ticket($this->db);
$res = $ticketstat->fetch(0, '', $this->track_id);
print '<table class="border" width="'.$width.'">';
// External users can't send message email
if ($user->hasRight("ticket", "write") && !$user->socid) {
print '<tr><td class="width200"></td><td>';
$checkbox_selected = (GETPOST('send_email') == "1" ? ' checked' : (getDolGlobalInt('TICKETS_MESSAGE_FORCE_MAIL') ? 'checked' : ''));
print '<input type="checkbox" name="send_email" value="1" id="send_msg_email" '.$checkbox_selected.'/> ';
print '<label for="send_msg_email">'.$langs->trans('SendMessageByEmail').'</label>';
$texttooltip = $langs->trans("TicketMessageSendEmailHelp");
if (!getDolGlobalString('TICKET_SEND_PRIVATE_EMAIL')) {
$texttooltip .= ' '.$langs->trans("TicketMessageSendEmailHelp2b");
} else {
$texttooltip .= ' '.$langs->trans("TicketMessageSendEmailHelp2a", '{s1}');
}
$texttooltip = str_replace('{s1}', $langs->trans('MarkMessageAsPrivate'), $texttooltip);
print ' '.$form->textwithpicto('', $texttooltip, 1, 'help');
// Section to selection email template
if (count($modelmail_array) > 0) {
print ' <span class="email_line">';
print $formmail->selectarray('modelmailselected', $modelmail_array, $this->param['models_id'], $langs->trans('SelectMailModel'), 0, 0, "", 0, 0, 0, '', 'minwidth200');
if ($user->admin) {
print info_admin($langs->trans("YouCanChangeValuesForThisListFrom", $langs->transnoentitiesnoconv("Tools").' - '.$langs->transnoentitiesnoconv("EMailTemplates")), 1);
}
print ' ';
print '<input type="submit" class="button smallpaddingimp" value="'.$langs->trans('Apply').'" name="modelselected" id="modelselected">';
print '</span>';
}
print '</td></tr>';
// Private message (not visible by customer/external user)
if (!$user->socid) {
print '<tr><td></td><td>';
$checkbox_selected = (GETPOST('private_message', 'alpha') == "1" ? ' checked' : '');
print '<input type="checkbox" name="private_message" value="1" id="private_message" '.$checkbox_selected.'/> ';
print '<label for="private_message">'.$langs->trans('MarkMessageAsPrivate').'</label>';
print ' '.$form->textwithpicto('', $langs->trans("TicketMessagePrivateHelp"), 1, 'help');
print '</td></tr>';
}
// Zone to select its email template
/*
if (count($modelmail_array) > 0) {
print '<tr class="email_line"><td></td><td colspan="2"><div style="padding: 3px 0 3px 0">'."\n";
print $formmail->selectarray('modelmailselected', $modelmail_array, $this->param['models_id'], $langs->trans('SelectMailModel'), 0, 0, "", 0, 0, 0, '', 'minwidth200');
if ($user->admin) {
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
}
print ' ';
print '<input type="submit" class="button smallpaddingimp" value="'.$langs->trans('Apply').'" name="modelselected" id="modelselected">';
print '</div></td>';
}
*/
// From (and Reply-To if defined)
$from = getDolGlobalString('TICKET_NOTIFICATION_EMAIL_FROM');
$replyto = getDolGlobalString('TICKET_NOTIFICATION_EMAIL_REPLYTO');
print '<tr class="email_line"><td class="width200"><span class="">'.$langs->trans("MailFrom");
if ($replyto) {
print ' <span class="opacitymedium">('.$langs->trans("MailReply").')</span>';
}
print '</span></td>';
print '<td><span class="">'.img_picto('', 'email', 'class="pictofixedwidth"').$from;
if ($replyto) {
print ' <span class="opacitymedium">('.$replyto.')</span>';
}
print '</span></td></tr>';
// Recipients / adressed-to
print '<tr class="email_line"><td>'.$langs->trans('MailRecipients');
print ' '.$form->textwithpicto('', $langs->trans("TicketMessageRecipientsHelp"), 1, 'help');
print '</td><td>';
if ($res) {
// Retrieve email of all contacts (internal and external)
$contacts = $ticketstat->getInfosTicketInternalContact(1);
$contacts = array_merge($contacts, $ticketstat->getInfosTicketExternalContact(1));
$sendto = array();
// Build array to display recipient list
if (is_array($contacts) && count($contacts) > 0) {
foreach ($contacts as $key => $info_sendto) {
if ($info_sendto['email'] != '') {
$sendto[] = dol_escape_htmltag(trim($info_sendto['firstname']." ".$info_sendto['lastname'])." <".$info_sendto['email'].">").' <small class="opacitymedium">('.dol_escape_htmltag($info_sendto['libelle']).")</small>";
}
}
}
if (!empty($ticketstat->origin_replyto) && !in_array($ticketstat->origin_replyto, $sendto)) {
$sendto[] = dol_escape_htmltag($ticketstat->origin_replyto).' <small class="opacitymedium">('.$langs->trans("TicketEmailOriginIssuer").")</small>";
} elseif ($ticketstat->origin_email && !in_array($ticketstat->origin_email, $sendto)) {
$sendto[] = dol_escape_htmltag($ticketstat->origin_email).' <small class="opacitymedium">('.$langs->trans("TicketEmailOriginIssuer").")</small>";
}
if ($ticketstat->fk_soc > 0) {
$ticketstat->socid = $ticketstat->fk_soc;
$ticketstat->fetch_thirdparty();
if (!empty($ticketstat->thirdparty->email) && !in_array($ticketstat->thirdparty->email, $sendto)) {
$sendto[] = $ticketstat->thirdparty->email.' <small class="opacitymedium">('.$langs->trans('Customer').')</small>';
}
}
if (getDolGlobalInt('TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS')) {
$sendto[] = getDolGlobalString('TICKET_NOTIFICATION_EMAIL_TO').' <small class="opacitymedium">(generic email)</small>';
}
// Print recipient list
if (is_array($sendto) && count($sendto) > 0) {
print img_picto('', 'email', 'class="pictofixedwidth"');
print implode(', ', $sendto);
} else {
print '<div class="warning">'.$langs->trans('WarningNoEMailsAdded').' '.$langs->trans('TicketGoIntoContactTab').'</div>';
}
}
print '</td></tr>';
// Send to CC
$sendtocc = getDolGlobalString('TICKET_SEND_INTERNAL_CC');
if ($sendtocc) {
print '<tr class="email_line"><td><span class="">'.$langs->trans("MailCC").'</span></td>';
print '<td><span class="">'.img_picto('', 'email', 'class="pictofixedwidth"').$sendtocc.'</span></td></tr>';
}
}
$uselocalbrowser = false;
// Intro
// External users can't send message email
/*
if ($user->rights->ticket->write && !$user->socid && !empty($conf->global->TICKET_MESSAGE_MAIL_INTRO)) {
$mail_intro = GETPOST('mail_intro') ? GETPOST('mail_intro') : $conf->global->TICKET_MESSAGE_MAIL_INTRO;
print '<tr class="email_line"><td><label for="mail_intro">';
print $form->textwithpicto($langs->trans("TicketMessageMailIntro"), $langs->trans("TicketMessageMailIntroHelp"), 1, 'help');
print '</label>';
print '</td><td>';
include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
$doleditor = new DolEditor('mail_intro', $mail_intro, '100%', 90, 'dolibarr_details', '', false, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_TICKET'), ROWS_2, 70);
$doleditor->Create();
print '</td></tr>';
}
*/
// Subject/topic
$topic = "";
foreach ($formmail->lines_model as $line) {
if (!empty($this->substit) && $this->param['models_id'] == $line->id) {
$topic = make_substitutions($line->topic, $this->substit);
break;
}
}
print '<tr class="email_line"><td class="fieldrequired">'.$langs->trans('MailTopic').'</td>';
if (empty($topic)) {
print '<td><input type="text" class="text minwidth500" name="subject" value="['.getDolGlobalString('MAIN_INFO_SOCIETE_NOM').' - '.$langs->trans("Ticket").' '.$ticketstat->ref.'] '. $ticketstat->subject .'" />';
} else {
print '<td><input type="text" class="text minwidth500" name="subject" value="'.make_substitutions($topic, $this->substit).'" />';
}
print '</td></tr>';
// Attached files
if (!empty($this->withfile)) {
$out = '<tr>';
$out .= '<td>'.$langs->trans("MailFile").'</td>';
$out .= '<td>';
// TODO Trick to have param removedfile containing nb of image to delete. But this does not works without javascript
$out .= '<input type="hidden" class="removedfilehidden" name="removedfile" value="">'."\n";
$out .= '<script nonce="'.getNonce().'" type="text/javascript">';
$out .= 'jQuery(document).ready(function () {';
$out .= ' jQuery("#'.$addfileaction.'").prop("disabled", true);';
$out .= ' jQuery("#addedfile").on("change", function() {';
$out .= ' if (jQuery(this).val().length) {';
$out .= ' jQuery("#'.$addfileaction.'").prop("disabled", false);';
$out .= ' } else {';
$out .= ' jQuery("#'.$addfileaction.'").prop("disabled", true);';
$out .= ' }';
$out .= ' });';
$out .= ' jQuery(".removedfile").click(function() {';
$out .= ' jQuery(".removedfilehidden").val(jQuery(this).val());';
$out .= ' });';
$out .= '})';
$out .= '</script>'."\n";
if (count($listofpaths)) {
foreach ($listofpaths as $key => $val) {
$out .= '<div id="attachfile_'.$key.'">';
$out .= img_mime($listofnames[$key]).' '.$listofnames[$key];
if (!$this->withfilereadonly) {
$out .= ' <input type="image" style="border: 0px;" src="'.DOL_URL_ROOT.'/theme/'.$conf->theme.'/img/delete.png" value="'.($key + 1).'" class="removedfile reposition" id="removedfile_'.$key.'" name="removedfile_'.$key.'" />';
}
$out .= '<br></div>';
}
} else {
//$out .= $langs->trans("NoAttachedFiles").'<br>';
}
if ($this->withfile == 2) { // Can add other files
$out .= '<input type="file" class="flat" id="addedfile" name="addedfile" value="'.$langs->trans("Upload").'" />';
$out .= ' ';
$out .= '<input type="submit" class="button smallpaddingimp reposition" id="'.$addfileaction.'" name="'.$addfileaction.'" value="'.$langs->trans("MailingAddFile").'" />';
}
$out .= "</td></tr>\n";
print $out;
}
// MESSAGE
$defaultmessage = "";
if (is_object($arraydefaultmessage) && $arraydefaultmessage->content) {
$defaultmessage = (string) $arraydefaultmessage->content;
}
$defaultmessage = str_replace('\n', "\n", $defaultmessage);
// Deal with format differences between message and signature (text / HTML)
if (dol_textishtml($defaultmessage) && !dol_textishtml($this->substit['__USER_SIGNATURE__'])) {
$this->substit['__USER_SIGNATURE__'] = dol_nl2br($this->substit['__USER_SIGNATURE__']);
} elseif (!dol_textishtml($defaultmessage) && isset($this->substit['__USER_SIGNATURE__']) && dol_textishtml($this->substit['__USER_SIGNATURE__'])) {
$defaultmessage = dol_nl2br($defaultmessage);
}
if (GETPOSTISSET("message") && !GETPOST('modelselected')) {
$defaultmessage = GETPOST('message', 'restricthtml');
} else {
$defaultmessage = make_substitutions($defaultmessage, $this->substit);
// Clean first \n and br (to avoid empty line when CONTACTCIVNAME is empty)
$defaultmessage = preg_replace("/^(<br>)+/", "", $defaultmessage);
$defaultmessage = preg_replace("/^\n+/", "", $defaultmessage);
}
print '<tr><td colspan="2"><label for="message"><span class="fieldrequired">'.$langs->trans("Message").'</span>';
if ($user->hasRight("ticket", "write") && !$user->socid) {
$texttooltip = $langs->trans("TicketMessageHelp");
if (getDolGlobalString('TICKET_MESSAGE_MAIL_INTRO') || getDolGlobalString('TICKET_MESSAGE_MAIL_SIGNATURE')) {
$texttooltip .= '<br><br>'.$langs->trans("ForEmailMessageWillBeCompletedWith").'...';
}
if (getDolGlobalString('TICKET_MESSAGE_MAIL_INTRO')) {
$mail_intro = make_substitutions(getDolGlobalString('TICKET_MESSAGE_MAIL_INTRO'), $this->substit);
print '<input type="hidden" name="mail_intro" value="'.dolPrintHTMLForAttribute($mail_intro).'">';
$texttooltip .= '<br><u>'.$langs->trans("TicketMessageMailIntro").'</u><br>'.$mail_intro;
}
if (getDolGlobalString('TICKET_MESSAGE_MAIL_SIGNATURE')) {
$mail_signature = make_substitutions(getDolGlobalString('TICKET_MESSAGE_MAIL_SIGNATURE'), $this->substit);
print '<input type="hidden" name="mail_signature" value="'.dolPrintHTMLForAttribute($mail_signature).'">';
$texttooltip .= '<br><br><u>'.$langs->trans("TicketMessageMailFooter").'</u><br>'.$mail_signature;
}
print $form->textwithpicto('', $texttooltip, 1, 'help');
}
print '</label></td></tr>';
print '<tr><td colspan="2">';
//$toolbarname = 'dolibarr_details';
$toolbarname = 'dolibarr_notes';
include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
$doleditor = new DolEditor('message', $defaultmessage, '100%', 200, $toolbarname, '', false, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_TICKET'), ROWS_5, '90%');
$doleditor->Create();
print '</td></tr>';
// Footer
// External users can't send message email
/*if ($user->rights->ticket->write && !$user->socid && !empty($conf->global->TICKET_MESSAGE_MAIL_SIGNATURE)) {
$mail_signature = GETPOST('mail_signature') ? GETPOST('mail_signature') : $conf->global->TICKET_MESSAGE_MAIL_SIGNATURE;
print '<tr class="email_line"><td><label for="mail_intro">'.$langs->trans("TicketMessageMailFooter").'</label>';
print $form->textwithpicto('', $langs->trans("TicketMessageMailFooterHelp"), 1, 'help');
print '</td><td>';
include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
$doleditor = new DolEditor('mail_signature', $mail_signature, '100%', 90, 'dolibarr_details', '', false, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_SOCIETE'), ROWS_2, 70);
$doleditor->Create();
print '</td></tr>';
}
*/
print '</table>';
print '<br><center>';
print '<input type="submit" class="button" name="btn_add_message" value="'.$langs->trans("Add").'"';
// Add a javascript test to avoid to forget to submit file before sending email
if ($this->withfile == 2 && !empty($conf->use_javascript_ajax)) {
print ' onClick="if (document.ticket.addedfile.value != \'\') { alert(\''.dol_escape_js($langs->trans("FileWasNotUploaded")).'\'); return false; } else { return true; }"';
}
print ' />';
if (!empty($this->withcancel)) {
print " ";
print '<input class="button button-cancel" type="submit" name="cancel" value="'.$langs->trans("Cancel").'">';
}
print "</center>\n";
print '<input type="hidden" name="page_y">'."\n";
print "</form><br>\n";
// Disable enter key if option MAIN_MAILFORM_DISABLE_ENTERKEY is set
if (getDolGlobalString('MAIN_MAILFORM_DISABLE_ENTERKEY')) {
print '<script type="text/javascript">';
print 'jQuery(document).ready(function () {';
print ' $(document).on("keypress", \'#ticket\', function (e) { /* Note this is called at every key pressed ! */
var code = e.keyCode || e.which;
if (code == 13) {
console.log("Enter was intercepted and blocked");
e.preventDefault();
return false;
}
});';
print '})';
print '</script>';
}
print "<!-- End form TICKET -->\n";
}
}